Ringbox.ai
  • How It Works
  • Features
  • Results
  • Pricing
  • Hear Ruby Now →
  • Login
Login

Terms of Service

Last updated: March 15, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Peak Local LLC, a Wyoming limited liability company, doing business as RingBox.ai ("RingBox," "we," "us," or "our"). By accessing or using our website at ringbox.ai, our AI voice agent platform, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Description of Service

RingBox.ai provides an AI-powered voice agent platform designed for businesses. Our Service includes AI voice agents that answer inbound calls, book appointments, handle customer inquiries, transfer calls, and perform related communication tasks on behalf of your business. The Service may also include CRM integrations, call routing, analytics dashboards, and additional tools as described on our website.

3. Eligibility

You must be at least 18 years of age and capable of entering into a binding legal agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

4. Account Registration

To access certain features of the Service, you must create an account. You agree to provide accurate, complete, and current information during registration and to update such information as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

5. Subscription Plans and Payments

RingBox.ai offers subscription-based plans as described on our pricing page. By selecting a plan, you agree to pay the applicable fees. Key payment terms include:

  • Subscription fees are billed on a recurring monthly basis unless otherwise specified.
  • Call minutes are billed separately based on your plan's per-minute rate. You are responsible for all usage charges incurred during your billing cycle.
  • Optional add-on services, including White Glove Concierge setup, are billed as one-time fees at the time of purchase.
  • All fees are non-refundable except as expressly stated in our 30-day money-back guarantee policy or as required by applicable law.
  • We reserve the right to change pricing with 30 days' advance notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. 30-Day Money-Back Guarantee

New subscribers are eligible for a 30-day money-back guarantee on their initial subscription fee. If you are not satisfied with the Service within the first 30 days, you may request a full refund of your subscription fee by contacting our support team. This guarantee does not apply to usage-based charges (call minutes) already consumed or to one-time add-on services already delivered.

7. Plan Changes and Cancellation

You may upgrade or downgrade your subscription plan at any time. Upgrades take effect immediately, and you will be billed the prorated difference. Downgrades take effect at the start of your next billing cycle. You may cancel your subscription at any time; cancellation will take effect at the end of your current billing period, and you will retain access until that date.

8. Acceptable Use

You agree to use the Service only for lawful business purposes. You may not use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Make or facilitate robocalls, spam calls, or any calls that violate the Telephone Consumer Protection Act (TCPA) or similar regulations.
  • Engage in fraudulent, deceptive, or misleading practices.
  • Harass, threaten, or abuse any individual.
  • Transmit any malicious code, viruses, or harmful technology.
  • Attempt to gain unauthorized access to our systems, other users' accounts, or any third-party systems.
  • Use the Service in any manner that could damage, disable, or impair the Service.

9. AI Voice Agent Disclosure

You acknowledge that RingBox.ai voice agents are powered by artificial intelligence. You are responsible for ensuring that your use of AI voice agents complies with all applicable laws, including any requirements to disclose to callers that they are speaking with an AI system. RingBox.ai is not responsible for your failure to make required disclosures.

10. Call Recording and Data

The Service may record calls handled by your AI voice agents. You are solely responsible for complying with all applicable call recording laws, including obtaining any required consent from callers. Call recording laws vary by jurisdiction, and some states require all-party consent. RingBox.ai provides the technology but does not provide legal advice regarding recording compliance.

11. Intellectual Property

All content, features, functionality, software, and technology comprising the Service are owned by Peak Local LLC and are protected by copyright, trademark, and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription period. You may not copy, modify, distribute, sell, or lease any part of the Service.

12. Your Content

You retain ownership of any content, data, scripts, or business information you provide to the Service ("Your Content"). By uploading or providing Your Content, you grant RingBox.ai a limited license to use, process, and store Your Content solely for the purpose of providing the Service to you. We will not sell or share Your Content with third parties except as necessary to operate the Service or as required by law.

13. Third-Party Integrations

The Service may integrate with third-party platforms, including but not limited to CRM systems, calendar tools, and telephony providers. Your use of third-party integrations is subject to those third parties' own terms of service and privacy policies. RingBox.ai is not responsible for the actions, content, or availability of any third-party services.

14. Service Availability

We strive to maintain high uptime and reliability. However, we do not guarantee uninterrupted or error-free operation of the Service. We may perform scheduled maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.

15. Limitation of Liability

To the maximum extent permitted by law, Peak Local LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, business opportunities, data, or goodwill, arising from or related to your use of the Service. Our total liability for any claim arising from or related to the Service shall not exceed the total fees you paid to us in the twelve (12) months preceding the claim.

16. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your specific requirements, that AI voice agents will perform without errors, or that calls will always be handled to your satisfaction.

17. Indemnification

You agree to indemnify, defend, and hold harmless Peak Local LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation.

18. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include but are not limited to violation of these Terms, non-payment, or conduct that we determine is harmful to other users, us, or third parties. Upon termination, your right to use the Service ceases immediately.

19. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Wyoming.

20. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page and, for material changes, we will provide additional notice such as an email notification or a prominent notice on our website. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

21. Contact Information

If you have questions about these Terms of Service, you may contact us at:

Peak Local LLC (DBA RingBox.ai)
Email: joe@peaklocal.com

Ringbox.ai

Your AI Workforce. Always on. Always converting. Never sleeping.

Product

  • How It Works
  • Features
  • Results
  • Pricing

Company

  • Contact
  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Get In Touch

team@ringbox.ai
1-855-347-RING
Get Started → Talk to Our Team Customer Login

© 2026 RingBox.ai. All rights reserved.